Eleonor Boström

Policies

 
blå.jpg

Policies

💸

Paypal is my preferred method of payment from all buyers in all countries around the world.

🚛 📦💨

I package all items carefully and I often try to use recycled packaging as much as possible. I send all packages with USPS. All ready-to-ship orders are generally sent within 3-5 business days. The shipping can take up to 14 business days. International shipping is without tracking number.

The buyer is responsible for any customs fees and charges that are applied by their country to imports.

🌀

All sales are final. No refunds or exchanges.

I cannot be held responsible if damage or loss occurs after I have lodged a parcel at the post office. I'm not responsible for lost or stolen packages. Please call USPS to resolve the matter.

Due to the delicate nature of handmade ceramics, pieces may break, even with normal wear & tear, and I cannot be responsible for broken pieces months down the road. My pieces are made to be durable, but please use care. Even though my pieces are dishwasher safe (except sculptures), handwashing is recommended for the longevity of your piece.

📱🖥 💻

Because of different monitors and screen resolutions, colours may look different on the screen and in reality. Please note that all items are individually handmade, this means that every item is unique and may have slight variances from the photos. 

💌

I offer wholesale opportunities. Please email me for more information at hello@eleonorbostrom.com